Our security procedures have been carefully designed, tested, and implemented to ensure the
safety of your account, personal information, and financial assets.
We utilize advanced firewalls to keep unauthorized parties from gaining access to your
personal information, as well as anomaly detection and intrusion detection technology to
alert us to unusual behavior in your account.
Firewalls keep our public web servers separate from the servers that contain your account
and personal data, so they can't be accessed directly from the Internet.
Our secure website uses 128-bit encryption on the transmission of all data transmitted
between our website and your computer.
We will never send you an email requesting your account number, UserID, PIN, Password, or
other personal information.
We require clients to create unique UserIDs and alphanumeric passwords to log on to the
We allow you to log in using your password and a one-time-use security code sent to your
phone via text message.
We ask you to select four security questions to answer, to be presented to you when it
seems an extra check of your identity is warranted, creating an extra layer of security for
Internally, access to client information is limited by a well-established computer security
approach called "least privilege access" and is firewall-controlled.
Our employees are thoroughly trained in our policies and how to uphold them.
If we detect suspicious activity in your account, we'll block access until you call us. We
do this to validate that the account activity was intended by you, and to protect you in
case it was not.